How it works
From booking to handover in ten steps
The whole process runs in your client area. You never need a call to buy, and every status change is confirmed by email.
01
Choose a package
Each package has a fixed duration and price. Pick the one whose example deliverables look like what you need.
02
Pick a start date and time
The calendar only shows slots that are really free, in your timezone, with my timezone noted. A slot is held for 15 minutes while you complete the booking.
03
Write a short brief
Goal, current situation, access to provide, links and files. It is saved as a draft at every step and editable until 24 hours before the start.
04
Pay
By card through Mollie, with prepaid hours, or a combination. VAT is computed from your country and VAT number.
05
Instant confirmation
You receive the confirmation email with the calendar invite (.ics) and the invoice. Guests get an account created automatically.
06
Pre-sprint checklist
A short email lists what to prepare and which access to grant so the slot starts at full speed.
07
Delivery day
I start at the booked time. The live status page shows in progress, delivered, then in fix window. Questions go through the booking thread.
08
Deliverables and handover notes
Links, files, source code and notes are posted in your client area at the end of the slot.
09
Fix window
For 7 days you can report anything that does not work as described in the brief. I fix it at no cost.
10
Closed, review requested
The booking is closed and you can leave a review.
The rules, in short
Reschedule
1 free reschedule up to 48 hours before the start, from your client area.
Cancel
Full refund more than 7 days before, 50 % between 7 days and 48 hours, none after. Shown again before you pay.
Fix window
7 days after delivery to request fixes on what was agreed in the brief.
What a cancellation refunds
Move the slider to see the refund for a cancellation at that moment. One free reschedule is always possible up to 48 hours before.
€124.50 back, excl. VAT
€124.50 · 50 % refunded